Friday, October 30, 2009
Two incidents in the past few days have made me crazy. The first was when we were down in Ashland. We went to one of our favorite restaurants, the Black Sheep. Wonderful meat pasties, delicious fish and chips, a sublime smoked trout and gouda sandwich. Delightful service. Friendly fellow diners. A round of darts. Then the bill arrives. Two of the meals were listed about $3 more than the menu board prices. Yours truly asks the waitress, who apologizes and says "the computer must not have been changed from the dinner prices of last night." She instantly corrects the bill.
But still I am bothered. I do not like mistakes.
This morning I ordered a breakfast basket from an area restaurant. The menu board specifies cheese costs 60 cents more. I want cheese. I order it with cheese, knowing I will be paying more. The menu board offers beverage choices: coffee, OJ, milk or bottled water. I order OJ. Surprise! I get up to the window to pay and learn that the OJ is 20 cents more. I tell them "it doesn't say that on the board." Super Son squirms in intense embarrassment. Manager offers to refund the 20 cents. I tell him it's not necessary; I just hope they will amend their sign and future printings of the menu so that customers can make an informed choice. He says it is impossible to list all the extra charges - "the sign would have to be huge!"
This bothers me.
Do you encounter this type of thing? Does it bother you, too? Or do I need to get a life? I await your reply.